Business Operations Manager - Drive Growth & Operational Excellence

Join Flokq as a Business Operations Manager and play a pivotal role in shaping the future of our dynamic organization. This position is at the heart of operational excellence and business expansion, offering a unique opportunity to drive efficiency, optimize processes, and contribute to the growth of a leading e-commerce platform in Indonesia.

Based in Yogyakarta, you will work closely with cross-functional teams to streamline operations, enhance customer experience, and implement innovative strategies that align with Flokq's vision. This role is perfect for a strategic thinker with a proven track record in business operations, looking to make a significant impact in a rapidly growing company.

As a Business Operations Manager at Flokq, you will be responsible for overseeing daily operations, ensuring seamless execution of business processes, and identifying opportunities for continuous improvement. You will leverage your expertise in ERP systems, such as SAP or Oracle, to drive operational efficiency and support data-driven decision-making.

📋 Tanggung Jawab Pekerjaan

• Oversee and optimize daily operations to ensure efficiency and effectiveness.
• Lead process improvement initiatives to enhance operational performance.
• Manage and analyze key performance indicators (KPIs) to drive continuous improvement.
• Collaborate with cross-functional teams to streamline processes and improve customer experience.
• Implement and manage ERP systems, such as SAP or Oracle, to support operational efficiency.
• Develop and implement strategic initiatives to drive business growth.
• Ensure compliance with regulatory requirements and best practices.
• Provide leadership and mentorship to operational teams to foster a culture of excellence.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 5-7 years of experience in business operations management, preferably in the e-commerce or retail industry.
• Proven track record of driving operational excellence and process improvement.
• Strong analytical and problem-solving skills.
• Proficiency in ERP systems, such as SAP or Oracle.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Certification in Lean Six Sigma or a related field is a plus.

🛠️ Keahlian

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